All mousepad
pricing includes all setups and one preproduction
proof.
If a second preproduction
proof is required because of a mistake on our part,
we will supply it for free. If changes are needed
for any other reason, there will be a $150 charge
to have the changes made.
All orders are shipped
F.O.B. from our factory. We ship via Fedex or Motor
Cargo. On smaller orders we can usually ship Fedex
Saver for less than UPS Ground and we pass that savings
along to you. We will gladly give you a freight quote
on any order. All shipping must be prepaid or be shipped
freight collect.
We can accept orders
over the phone, email, or fax. An order acknowledgment
and paper proof of your artwork will be sent to you
with all details of your order which you will need
to sign and fax back before production will begin.
Once your paper proof is approved we will produce
the actual preproduction or match proof for you to
approve. Understand that our turnaround time is dependent
on when the preproduction and paper proofs are approved
by you.
Production Time: Approx.
10 days from approval of proofs. If you need an exact
in-hands date please let us know and we will do our
best to accommodate your needs.
Payment Terms: Because
of our very small margins we require that all custom
mouse pad orders are prepaid. We gladly accept your
company check or credit card as payment.
Here at Direct Mousepads we pride ourselves on the fact
that we have been in business producing fine mouse pads
for over 14 years. We have worked very hard for every one
of our customers to help them achieve their imprinting goals.
We work as a team from production to delivery to ensure
that you have a great experience. If you need any help in
the design and production of your mousepads please call
and talk to our artist, Dean. He will guide you in preparing
your artwork for optimal presentation. If you need pricing
or shipping information you can call any of our customer
service personnel. We know that by supplying your company
with a high quality mousepad and superior customer service
that we will have the benefit of your repeat business for
years to come.
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